Policy for the Protection of Personal Data

The Policy regulate the manner of use and the right to privacy, security and protection of the given personal data. The Policy can be changed and every change will be visibly marked and the users will be notified. The collection of personal data on our site is in accordance with the regulations for personal data protection.

Gathering data

All personal information voluntarily submitted by our visitors: name, last name, mailing address, contact telephone number and electronic address, is collected and used to fulfill the requested order. This information will be used solely for the purpose of fulfilling orders, unless we obtain permission to use it for another purpose, for example to add you to our mailing list. Personal data will be stored in a form that enables identification of the subject of personal data, not longer than needed to fulfill the aims due to the fact that data are gathered for further cooperation, after which the same are erased and destroyed.

Usage of the web site by minors

We recommend to all parents and guardians to pay attention to their children’s safe and responsible handling of personal information online. Minors should not provide personal data without permission from their parents or guardians. We will never knowingly collect personal data from minors, nor hand them over to a third party without permission from parent / guardian.

Information about Personal Data Protection Policy

If you want to ask a question or to make a comment about our personal data protection policy you can send an e-mail to: nvolastovica@yahoo.com Within 15 days, you will be informed about any collection of your personal data during your visits to the website nvolastovica@yahoo.com. All users will be informed about their right of access and correction/changes of their personal data.

Announcement of changes

If there are any changes in our protection of personal data policies, they will be published in this statement for Personal Data Protection, homepage, and other places that we think are appropriate.

Protecting your account

Your password is the key of your account. Your username and password should be different and will be known only by you. If your user name is identical with your password, it is easy for third party to use your identity when making orders on the website. Use numbers, letters and special characters and do not reveal your password to anyone. If you lose control over the password, you lose control over your personal information and you may become subject to illegally conducted activities made on your behalf. Therefore, if your password has been compromised for any reason, notify us immediately and change your password.

Access to personal data for usage

Only on legal basis, your personal data can be used by state bodies or other institutions. The following possible situations can occur:

  • Permission required by law;
  • Protection of existing or potential fraud or unauthorized transactions;
  • Investigation of fraud that has already occurred;

Obligation of secrecy and protection of personal data

Your data is safely preserved from loss, destruction, forgery and unauthorized access. Only authorized employees have access to this information. Transfer of personal data is protected by appropriate methods, so any transmission will not be readable and it will be protected according to the risk and nature of data transmitted. In order to prevent unauthorized access and misuse of personal data, we shall take all necessary technical and organizational measures to protect your personal data.

Cookies / Monitoring Technology

This website may use cookies and tracking technology depending on the offered forms. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website and the use of the web site by the visitors. Cookies also contribute towards improving the website and its adaptation to the needs of the visitors. Personal data can’t be collected through Cookies.

The content of this platform does not always reflect the views or opinions of the OSCE Mission to Skopje



Blvd: ASNOM no.60 Aerodrom, Skopje Republic of Macedonia


+389 78 442 794;

+389 75 280 299;

+389 78 450 406